Kohl’s gets Apple Business Chat support

Avatar for David Becker

In a quiet move by Kohl’s, the company is now using Apple Business Chat as a way to do live chat customer service for its customers. 

This can be found through Apple Maps and selecting a Kohl’s store to go to. When you have selected the store you want to go to, on the bottom of the photos in the store profile in the app, a blue Messages icon will appear, which will be what you will tap in order to access Kohl’s live chat through Apple Business Chat. 

Once you have started a chat, the messages will be sent and received through iMessage that can be done through the iPhone, iPad or Mac. 

Other companies throughout the past year that have started using Apple Business Chat include Best Buy, Office Depot, Dick’s Sporting Goods and Slumberland Furniture. 

Additionally, it looks like Kohl’s is one of the few clothing retailers in the U.S. that has added this feature for its customers to get a hold of them without making a phone call or accessing its website. 

What are your thoughts on Kohl’s adding support for Apple Business Chat? Comment below or let us know on Twitter at @appleosophy. 

David Becker
Author: David Becker

Total
5
Shares
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments
Previous Post

Deal: 2021 Apple TV 4K is Available at an all-time low Price of $149.99

Next Post
WWDC 2022 Keynote Cover

Apple Airs WWDC 2022 Live Stream on YouTube Ahead of June 6 Keynote

Related Posts