Customers who purchased the new 2020 iPhone SE have found a surprising missing feature – Haptic Touch which does not work with notifications.
On the 2020 iPhone SE, long pressing on a notification in the Notification Centre or on the Lock Screen does not appear to bring up rich notification options to allow iPhone SE users to interact with incoming content.
There have been complaints about the missing feature on reddit and apple forums, here is what a reddit user said
I received my SE yesterday and very quickly realized that Haptic Touch is not supported on notifications. I am not seeing this reported anywhere, haven’t seen one review mentioning it, no video I watched mentioned it. Haptic Touch works for peek and pop, and on icons on the home screen but if you are on the lock screen or Notification Centre and try to long press an email to archive, or a text to quick reply you are out of luck.
On the 6S-XS 3D Touch was the solution, with the XR and 11 series Haptic Touch was the replacement, but this is the first non 3D Touch phone to be released where all the features of Haptic Touch are not fully baked into the OS
I called Apple Support and they confirmed this is true and there is no software update planned to change this behaviour.
Want to make sure everyone knows about this as it’s a basic function of the phone and I’m not seeing any coverage about it on any news sites or any reviews. Thanks.
With Haptic Touch-enabled devices like the iPhone 11 and 11 Pro, long pressing on a notification in the Notification Centre or the Lock screen brings up interactive options based on the app sending the notification. An Apple News notification, brings up options for reading the full story, sharing a story or saving for later.
While iPhone SE users cannot long press on notifications on the Lock screen or in the Notification Centre, there does appear to be a Haptic Touch option when pressing on an incoming notification when the iPhone is in use.