AT&T under fire after asking costumers to change their phones over an absurd Email


Source: The Verge

We all know how telecommunication companies try to get you to spend money. Whether it’s offering you a better cellular plan than before with an email advertisement, giving you a better price while using hidden fees or other less respectable policies.

Now, AT&T is handling some mild controversy over some emails being sent to their users. According to the email, users are being heavily encouraged to change their devices over the fact that they will stop working with the carrier. Until there, the email sounds completely reasonable, but the fact is that this network will change by early 2022. As reported by The Verge and Android Police, due to the constant change of technology,  the 3G and 4G LTE networks will end service on the coming years, with consumers loosing the ability to make calls or use their data.

Source: Android Police

This is odd, to say the least. While it is an issue users will have to face in the near future, it is confusing that their carrier pushes them to change their devices in the middle of a global pandemic. Even though AT&T says this was a mistake, the fact that they would try to scare their user base in this way is pretty shady.

Remember, if your device doesn’t support HD Voice, you’ll need to change it before February 2022, but you still have plenty of time to do it.

What’s your take on this? Was it a mistake or a shady business practice? Are you an AT&T user?