Apple Card rated best in customer satisfaction for second year in a row

Apple announced today, along with card issuer Goldman Sachs, that Apple Card has been ranked at the top spot in the Midsize Credit Card Issuer segment of the annual J.D. Power U.S. Credit Card Satisfaction Study for the second year in a row.

Jennifer Bailey, Apple’s vice president of Apple Pay and Apple Wallet, said an honor like this would not be possible without the vision from Apple and Goldman Sachs with Apple Card, and the experience customers have received.

“Enhancing our customers’ lives is at the heart of what we do, so we are honored to have Apple Card and issuer Goldman Sachs recognized again this year for customer satisfaction,” she said. “We remain committed to providing a digital-first credit card that helps customers lead healthier financial lives, and we look forward to continuing to deliver innovative financial tools and award-winning customer satisfaction to our Apple Card users.”

Apple Card was first launched in 2019 and in 2022 has added new features such as Ace Hardware becoming a 3% Daily Cash merchant. The credit card can be used entirely through the Wallet app on the iPhone, as well as has a physical titanium card for stores and businesses that do not accept Apple Pay at this time.

What are your thoughts on this award Apple and Goldman Sachs have won with Apple Card? Comment below or let us know on Twitter at @appleosophy.

David Becker
Author: David Becker

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