Review: Doctor on Demand

When the coronavirus pandemic hit the U.S. in March 2020, it changed many aspects in our everyday lives, including how many people then and now seek medical attention.

And with that, here came my time and experience with Doctor on Demand.

The first thing that I love about the service is the convenience. The fact that I can be connected with a doctor that has a wide knowledge on different medical subjects in sometimes less than five minutes is incredible.

Not only that but I am introverted and live in a big city, so there are many times that I want to keep out of the public, whether that is for not wanting to deal with traffic or people overall.

That’s where Doctor on Demand comes in and I can tell the app what I need and why, and then get connected with a doctor that can see me as soon as possible, based on the topic that I put into the app.

I have used the service mostly for therapy. While I will not disclose what the therapy is over since that is personal and private, I will say it is something I have done as regularly as possible.

When it comes to the app itself, I like the fact that it is easy to make an account and I can use Face ID to unlock and open the app and my account. Video quality is good, but not great. However, that could be due to my internet connection, which can be inconsistent from time-to-time. 

You can also have your online sessions and information from them transferred to the Apple Health app.

The only aspect of the app I have issues with to this day is the lack of a good iPad app.

Don’t get me wrong, the iPad app exists, but it can only be viewed vertically. I’d like to use the app horizontally since I do have my iPad Air connected to my Magic Keyboard which serves as its case too, as well as a good stand.

It is a feature that I hope is eventually brought to Doctor on Demand’s iPadOS app. Not to mention that it is 2022 and pretty much every iPad app should have that capability by now.

My final request for the service would be to add Apple Pay as a payment method. I have seen that BetterHelp offers it and would love to see Doctors on Demand offer it too. Plus, it would be nice to get 2% in Daily Cash after each appointment I do.

Lastly, the costs are pretty affordable. Granted, it helps a lot if you have good health insurance.

When doing therapy sessions this year, I have only paid about $10 per session. That right there is a huge plus for me, the service, and other customers. I’ve seen some employers that have offered the service completely free as a benefit to their employees too.

I have used the service without health insurance and the appointments cost around $190 per session. It’s not a great price, but depending on your area and what you need at the time, it could be either be good or bad.

Overall, I’m giving Doctor on Demand 3/4 stars for its conveniences and ability to connect me to seek the proper care without needing to leave my apartment. It does lose a star for the issues with its iPad app and lack of Apple Pay support.

What are your thoughts on Doctor on Demand? Have you ever used it before? Comment below or let us know on Twitter at @appleosophy.

Rating: 3/4 stars

David Becker
Author: David Becker

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