Apple issues Voluntary Recall and Exchange Program for certain AC wall plug adapters and Apple World Travel Adapter Kits

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Appleosophy | Apple issues Voluntary Recall and Exchange Program for certain AC wall plug adapters and Apple World Travel Adapter Kits
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Apple today has issued a voluntary recall of the AC wall plug adapters designed for use primarily in Hong Kong, Singapore, and the UK. According to Apple, the issue has to do with the three-prong wall plug adapters breaking and may create a risk of electrical shock if touched. Apple says that the recall does not affect any Apple USB power adapters.

 

“Apple has determined that, in very rare cases, the Apple three-prong AC wall plug adapters designed primarily for use in the United Kingdom, Singapore, and Hong Kong may break and create a risk of electrical shock if exposed metal parts are touched. This wall plug adapter shipped from 2003 to 2010 with Mac and certain iOS devices, and was also included in the Apple World Travel Adapter Kit.

Customer safety is always Apple’s top priority, and we have voluntarily decided to exchange affected wall plug adapters with a new adapter, free of charge. We encourage customers to exchange their wall plug adapter using the process below.”

“Compare your adapter to the images below. Affected three-prong wall plug adapters are white, with no letters in the inside slot where it attaches to an Apple power adapter. New adapters are white with gray on the inside portion that attaches to the power adapter.”

Appleosophy | Apple issues Voluntary Recall and Exchange Program for certain AC wall plug adapters and Apple World Travel Adapter Kits

You may visit the Apple Support website for additional information and to see the steps to getting it replaced.

Holden Satterwhite
Author: Holden Satterwhite

Founder of Appleosophy and Redfruit Media. Twitter: @hesatter

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