Today, Apple announced that its Self Service Repair Program for the iPhone is now available, with genuine Apple parts and tools available for customer purchase. The program covers the iPhone 13, iPhone 12, and the recently announced third-generation iPhone SE.
Last November, the Cupertino-based giant announced that a Self Service Repair Program will debut in 2022 for certain iPhone models, with M1 Mac computers following suit.
To begin the process of self-service, customers are required to review the repair manual for the specific product they plan to repair on the new Apple Support page. Then they can visit the Apple Self Service Repair Store to order the required parts.
“Every genuine Apple part is designed and engineered for each product, and goes through extensive testing to ensure the highest quality, safety, and reliability,” the company says regarding the offered parts. “The parts are the same ones ”” at the same price ”” as those available to Apple’s network of authorized repair providers.”
Apple says that the online store now offers more than 200 individual parts and tools, enabling people who experienced complex iPhone repairing to take independent repairs. Parts that customers can buy to repair their devices include the display, battery, and camera.
“Self Service Repair is part of Apple’s efforts to further expand access to repairs. For the vast majority of customers who do not have experience repairing electronic devices, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair.”
Apple will also offer tool rental kits for $49 for people who do not wish to purchase all the tools for a single repair. This kit will be used for only a week until it is needed to be sent back to the company. The kit is also shipped free of charge.
The program is part of Apple’s efforts to “further expand” access to repairs for experienced customers. Still, the company warns the vast majority of customers to visit a professional repair provider with certified technicians such as in Apple Stores, from the 3,000 Independent Repair Providers, or from the 5,000 Apple Authorized Service Providers.
The company states that the Self Service Repair Program will expand to additional countries starting in Europe later this year, as well as the inclusion of manuals, parts, and tools to perform repairs on Apple silicon-powered Mac machines.
